Transparency and protection of your personal data.
This policy explains how Usifenn, as an online furniture store, collects and processes your personal data when you browse the site, create an account, place an order or contact us. We are committed to complying with applicable data protection regulations.
The data controller is Usifenn, whose contact details (address, email, phone) are available on the Contact page and in the store's legal settings. For any questions about your data, you may write to the address shown on the site.
We may collect: identity and contact details (name, email, phone, addresses), account data, order history, payment information (e.g. last 4 card digits, never the full number in plain text), preferences, messages sent via the contact form, browsing data (cookies, pages visited) and, where applicable, product reviews.
Your data is used to: manage your customer account, process and deliver orders, issue invoices, provide after-sales service, respond to enquiries, improve our catalogue and user experience, prevent fraud, comply with legal obligations and, with your consent, send commercial communications.
Processing is based as appropriate on contract performance (orders), legitimate interest (security, service improvement), legal obligations (accounting, tax) or your consent (newsletter, non-essential cookies).
The site uses technical cookies necessary for operation (session, cart, authentication) and, where applicable, audience measurement tools (e.g. Google Tag Manager). You can configure your browser to limit cookies; some features may then be impaired.
Your data may be shared with strictly necessary providers: hosting, database, payment, delivery, email. These partners act only on our instructions under contract. We do not sell your personal data to third parties.
Account and order data is kept for the duration of the commercial relationship, then archived according to legal periods (especially accounting and tax). Contact form data is kept for the time needed to handle the request, then according to our legal obligations.
You have rights of access, rectification, erasure, restriction, objection and portability within legal limits. To exercise your rights, contact us via the Contact page stating your request and providing ID if required.
We implement appropriate technical and organizational measures: secure connections (HTTPS), authentication, card data encryption, restricted data access and backups. No system is infallible; please protect your login credentials.
Some providers (hosting, analytics) may process data outside Morocco. In such cases we ensure appropriate safeguards are in place in accordance with applicable regulations.
The site is intended for adults or minors with parental authorization. We do not knowingly collect data from children without parental consent.
We may update this policy to reflect changes in our practices or the law. The last updated date is shown at the top. We encourage you to review it regularly.
For any questions about this policy or your personal data, visit our Contact page or write to the official store email address shown on the site.